Paypal Help

I want to change my Paypal account from a business account to a premier account. After searching 'change account type' in the help center it gives me one article:

Q: I have a Business account, but I would prefer a Premier account. How do I change my account type?

A: To change your account type from Business to Premier, contact Customer Service by completing the following steps:

Here's how:

Log in to your account. Click the Contact Us link.

I do this (by email), and follow the categories the following way:

My Account > Change Account Type

and as my summary sentence I put

I want to change my business account to a personal account.

Then when I click continue it says:

Our records indicate this account is already a Premier or Business account.

Makes no sense...the help center article states you can downgrade.

Am I missing something? Anyone know a way round it without ringing up?

Thanks,

Seb

I think you should contact PayPal. They'll help you with your problem. I changed my personal PayPal account to premier account without problem over a year ago.