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Thank you Salathe for taking the time to write your opinion. We expressed ours. No apologies needed, without our clients our business would be zero.
Over the years we (my business partner and I) understood that our success resides most of the time in our ability to design simple things that "conquer the eye". Sometimes this is an ...inability but we go on.

LE: "I'm looking to gauge your involvement with the traders here, according to your iTrader rating you have none. I'm reluctant to purchase from you because you're a) very defensive, b) have no history here, and c) provide very little information in response to questions. That is why I was looking to see if other people here have worked with you"

We'll take into consideration this, indeed we don`t have history here but certainly we don`t do business based on iTrader

Thanks again

Robert