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Thread title: Site5, service down the pan! |
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04-13-2006, 04:15 PM
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#21
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Status: Sin Binner
Join date: Jul 2005
Location: Yorkshire, UK
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Posts: 3,709
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The support was pretty fast for me, 1 hour max.
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04-13-2006, 05:38 PM
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#22
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Status: IMA G
Join date: Aug 2005
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Posts: 1,694
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Originally Posted by TheGrandBerry
I highly recommend HostGator or DreamHost.
Received excellent service and support from them.
Regards.
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Ya, my friend has been with Hostgator for a few months now, I plan to buy a dedicated server from Hostgator in a few days.
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04-13-2006, 06:48 PM
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#23
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Status: Jakowenko.com
Join date: Jun 2005
Location: Michigan
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Posts: 2,199
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I wouldn't go with Dreamhost, they really oversell their servers. While you do get a ton of space and bandwidth, it's all oversold, so there usually is a clause in the TOS in which you usually will never reach that amount.
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04-13-2006, 07:07 PM
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#24
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Status: Member
Join date: Jan 2006
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Posts: 102
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Ive never liked Site5 Thier service is horrible and they dont deliver
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04-14-2006, 01:11 AM
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#25
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Status: Member
Join date: Oct 2005
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Posts: 274
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It was hard for me to read this thread and relate to much of it...I've been with Site5 now for about a month and a half and server speed and uptime has been great. 99.9% uptime and speed is rarely slow...I've been with a lot of hosts in the past and Site5 is arguably one of the best I've had...granted, it's been a relatively short time (1-2 months)
They can be a bit slow on the support tickets, but that doesn't really bother me since I rarely use the support.
I guess it's just luck of the draw...I'm sure not all of their servers are up to par, but I know that the one I'm on sure is...and I know two other people with Site5 who have had no complaints either.
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04-14-2006, 05:33 AM
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#26
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Status: I love this place
Join date: Mar 2005
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Posts: 714
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hmm, i must say i recently cut one of my dedicateds out and switched over to site5, and have no complaints. their support seems fast, i have sent 3 tickets i believe over misc issues and they were responded to within 20-30 min max i would say. i think any host will frustrate you once in awhile no matter what
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04-14-2006, 12:16 PM
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#27
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Status: I love this place
Join date: Jan 2005
Location: The Netherlands
Expertise: Frontend, vBulletin
Software: Coda, Photoshop
Posts: 607
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Hey Robson, sorry to hear that. But I, for one never had problems with Site5 and staff response is always very fast.
Many people think about SurfSpeedy as a good hosting company too. I used to have hosting with them untill I had the exact same problem as you have had.
I created a new ticket and did not receive a reponse for several weeks. After I told them I switched hosts I got a response several minutes later saying 'Account deleted..'.
So it seems people have very diverse stories about hosting companies.
Have you had any response from them yet?
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04-14-2006, 03:52 PM
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#28
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Status: Superstar
Join date: Apr 2005
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Posts: 4,449
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In my personal opinion the only host to go with is HostGator.
Fast support, great help, fair prices. You may pay a tiny bit more, but it's worth it.
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04-14-2006, 08:35 PM
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#29
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Status: I'm new around here
Join date: Apr 2006
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Posts: 5
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04-15-2006, 03:56 AM
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#30
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Status: Member
Join date: Oct 2005
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Posts: 274
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I think using the word 'scam' to describe this is a bit much.
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