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Paypal dispute issue?

Thread title: Paypal dispute issue?
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12-24-2008, 06:48 PM
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Ali22 is offline Ali22
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  Old  Paypal dispute issue?

Someone bought a template from me and paid first, then I sent the files immediately after. After a few days, paypal tells me that there is a "dispute" that they will be taking back the money he paid for the templates from my bank account for some reason. I have no idea why but this has happened 2 times and I'm confused and I don't know how to settle it.

The first time this happened, they took the money for the template out of my bank account and I never got it back, and that person still has the psd for it.

Someone please help?

12-25-2008, 05:41 AM
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  Old

It means they scammed you, basically.

12-25-2008, 05:42 AM
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How?

12-25-2008, 09:22 AM
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  Old

Well - you should state that you supplied the psd file for the job you were hired to do - Let PayPal know you performed the service in question and send them the psd file of the work you did - Also - if you have any chat transcripts or email correspondences... Those should help as well... I've found -- especially if you have a valid track record with paypal for having performed such online services before -- that they will look more favorable towards you, especially if you have money flowing through your paypal account.

Good luck.

Jacquii.

12-25-2008, 07:42 PM
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I did exactly that when I had got the dispute thing, I told paypal about my service and that i should not get the money taken away for the second time.

Hopefully it will work, since I did nothing wrong

12-26-2008, 05:12 AM
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You're probably not going to win the case, but good luck

12-26-2008, 05:17 AM
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Why do you say that?

12-26-2008, 05:37 AM
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All they have to pull is the intangible card, PayPal is out right after that.

12-26-2008, 06:00 AM
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what are you guys talking about? please elaborate

12-26-2008, 07:41 AM
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  Old

Originally Posted by Sahil View Post
You're probably not going to win the case, but good luck
That's not necessarily true - I've had a similiar issue arise on one of my paypal invoices. Paypal found favorably for me.

I'm not sure what the "intangible card" is though...

Jacquii.

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