A Dangerous Virus : Solution Needed!

Hello ,

I am on my uncle's computer and He got a dangerous virus which closes the window As soon as possible it is opened! I can't fix it and I want to fix it.

I've tried to download anti spyware product on his computer but the download window closes!

He have got many important files so if you've got any information regarding what type of virus it is and what can i do to fix the virus , Please post here as soon as possible.

Regards,
Muhammad Haris

Try starting windows in safe-mode. My only guess.

Safe Mode + No Networking and try running programs from there. Your antivirus (if it's any good) should detect / quarantine / delete it. Otherwise use hijack this/that (forget name), it should do the job.

Originally Posted by sletts02 Safe Mode + No Networking and try running programs from there. Your antivirus (if it's any good) should detect / quarantine / delete it.

I agree if nothing works there format the whole computer and install what ever Os he has back on his computer that way your wiping litterally wiping everything thats on the computer off including the virus.

^^He said he doesn't want to do that because he has important files on there.

Yah, get like a cd of an antivirus or antispyware program, just like download it on another computer and burn it onto a cd. Then start windows in safe mode.............ohhh i think you can't install anything in safe mode and you cant run the internet either... So just try going into safe mode and see what you can do.

Get a Live CD such Ubuntu Live (Linux), boot the machine with this. Then copy or burn the files to somewhere else. Next time you access the files under Windows, make sure you have anti-virus up-to-date.

Or try to boot Windows in Safe Mode and just burn the files he needs on a cd then reformat.

Alright thanks guys , I am going to re-check everything in safe mode!

Regards,
Muhammad Haris

I think if nothing else works your absolute best bet will be to back up all these important files to a cd and reformat.