newbie help: best way to help clients run site after build

I'm new here so please forgive me if i've posted in the wrong area. After spending a week looking around figured this would be the right area......

I'm a new freelancer on design. I've been building and running sites for a while now but the problem i'm having is how to make it easy for the client to take over. especially if they do not have all the best knowledge. if anyone has any info, links to articles or suggestions for any books, i'd appreciate it very much. i been doing research on this and have found nothing to help still........

thanks
jeff

the best way is teach them how it works ,then they might never come back to you for small problems

A good idea is to create an 'Idiots' or 'User Guide' which includes a variety of topics that most clients may come across. For example, how to FTP onto their site, how to set-up their email accounts etc. If you use a custom CMS, create a guide to using that and hopefully you should keep down the support calls.

Otherwise, set-up a premium rate support number and see if they still call you

thanks for the help on this. that user guide thing sounds cool......