Someone bought a template from me and paid first, then I sent the files immediately after. After a few days, paypal tells me that there is a "dispute" that they will be taking back the money he paid for the templates from my bank account for some reason. I have no idea why but this has happened 2 times and I'm confused and I don't know how to settle it.
The first time this happened, they took the money for the template out of my bank account and I never got it back, and that person still has the psd for it.
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