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| Thread title: Brius down? |
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09-02-2006, 04:15 PM
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#21
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Status: Back in business...
Join date: May 2005
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Posts: 1,317
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Originally Posted by jjay
so all those who hosted by theme, get this month free? or else its going to be the end of brius :\
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If Jako sticks to his word then everyone hosted by them will get a free month. But if you read Robson's post above you'll see he has hidden the uptime stats.
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09-02-2006, 04:18 PM
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#22
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Status: Request a custom title
Join date: Dec 2005
Location: Arizona
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Posts: 5,200
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That's pretty bad.. I was thinking of hosting with them but after what he did by hiding the stats.. I won't trust them anymore..
My host gives me pretty much 100% uptime every month.
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09-02-2006, 04:23 PM
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#23
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Status: TFL Veteran
Join date: May 2005
Location: FL, USA
Expertise: Design
Software: Photoshop
Posts: 3,010
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well considering its been down twice this week no matter what its not 99.9% uptime as guaranteed
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09-02-2006, 04:23 PM
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#24
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Status: Jakowenko.com
Join date: Jun 2005
Location: Michigan
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I just filed an SLA complaint with The Planet, who is our datacenter...I should be getting a full refund for this month which will be going to all of our customers.
I'm just as frustrated as you guys, if I win the SLA complain you will either be able to get a full refund, or a free month. Your choice.
This is not the quality or reputation I would like to have distinguished with Brius, but I can't control the network at The Planet, it's out of my control.
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09-02-2006, 04:29 PM
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#25
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Status: TFL Veteran
Join date: May 2005
Location: FL, USA
Expertise: Design
Software: Photoshop
Posts: 3,010
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i understand jako, i dont mean to be rude bout brius in any my posts, it was merely stating facts and opinions bout whats going on.
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09-02-2006, 04:30 PM
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#26
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Status: I love this place
Join date: Jan 2006
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Originally Posted by Gareth
I noticed as well. Not a smart move by Jako - hiding the truth to deceive potential customers, shocking  |
I find it interesting how you're always in Jako's business Gareth... I don't mean that in a mean way since you know I'm cool with you, just something I've noticed.
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09-02-2006, 04:30 PM
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#27
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Status: Junior Member
Join date: Sep 2006
Location: United Kingdom
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Seems to be ok now. Thats a nice design they have there.
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09-02-2006, 04:31 PM
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#28
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Status: Back in business...
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Originally Posted by Nica
I find it interesting how you're always in Jako's business Gareth... I don't mean that in a mean way since you know I'm cool with you, just something I've noticed.
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Well when a competitor does something to deceive their customers, it's only right that they are found out. I merely highlighted the points Robson made.
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Originally Posted by Jako
if I win the SLA complain you will either be able to get a full refund, or a free month.
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Does that mean if you don't win, your customers don't get a free month?
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09-02-2006, 04:31 PM
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#29
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Status: The BidMaster
Join date: Nov 2004
Location: England
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Posts: 10,821
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I can understand your problems Jako, but why hide the uptime statistics?
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09-02-2006, 04:33 PM
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#30
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Status: Jakowenko.com
Join date: Jun 2005
Location: Michigan
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Posts: 2,199
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I took them down temporality while I was fixing the server, I was reviewing the logs and uptime reports before I put them on. I am not trying to hide anything and those will get your free month again, or a full refund.
Gareth, I'm not trying to deceive anyone, but think as you want. You just make yourself look dumb.
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