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Needing Advice on Outsourced Support

Thread title: Needing Advice on Outsourced Support
     
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08-01-2013, 12:59 PM
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  Old  Needing Advice on Outsourced Support

I've heard of a few different companies that offer outsourced support, and I've seen a lot of reviews. I want some feedback as to how well SupportMonk handles their customer base. I've heard they're pretty fast, efficient, and cheap. I've looked at their website supportmonk.com and I know from experience all company's say their services are the best. Has anyone used supportmonk personally and what was your experience? I'd like to make a fully informed decision.

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