Today's Posts Follow Us On Twitter! TFL Members on Twitter  
Forum search: Advanced Search  
  Members Login:
Lost password?
  Forum Statistics:
Forum Members: 24,255
Total Threads: 81,244
Total Posts: 566,984
There are 100 users currently browsing (tf).
  Our Partners:
  TalkFreelance     Business and Website Management     Web Hosting and Domain Names :

Needing Advice on Outsourced Support

Thread title: Needing Advice on Outsourced Support
    Thread tools Search this thread Display Modes  
08-01-2013, 12:59 PM
thewebhoster is offline thewebhoster
Status: I'm new around here
Join date: Jul 2013
Location: USA
Posts: 3
iTrader: 0 / 0%

thewebhoster is on a distinguished road

  Old  Needing Advice on Outsourced Support

I've heard of a few different companies that offer outsourced support, and I've seen a lot of reviews. I want some feedback as to how well SupportMonk handles their customer base. I've heard they're pretty fast, efficient, and cheap. I've looked at their website and I know from experience all company's say their services are the best. Has anyone used supportmonk personally and what was your experience? I'd like to make a fully informed decision.

Reply With Quote
01-22-2014, 07:39 AM
paullopez is offline paullopez
paullopez's Avatar
Status: Member
Join date: Jul 2011
Location: Hell
Expertise: Don't Know
Software: Don't Know
Posts: 182
iTrader: 0 / 0%

paullopez is on a distinguished road


If you are planning to outsource your customer support to SupportMonk or any other company, then you better visit the company’s premises personally to check infrastructure, staff members' ability to handle customers' issues, and many other important things. It is not advisable to take decision on such important step by reading reviews about a company on the Internet.

Reply With Quote

Thread Tools
Display Modes

  Posting Rules  
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump:
  Contains New Posts Forum Contains New Posts   Contains No New Posts Forum Contains No New Posts   A Closed Forum Forum is Closed