'blindchild02' - When an auction has ended, it is the auctioneers responsibility to contact the highest bidder. Our system is set up so that anyone who has placed a bid has to be confirmed. When they place their bid an email is sent to their email address and they have to click a confirmation link, this confirms that their email address is active and bids are not submited by
test@test.com for example. The auctioneer is then provided these email addresses to contact the winner.
Unfortunately if the email address you sent the email to doesn't respond, there's not much we can do. Give it a couple of days to allow for a response, but there's really nothing we can do. If they place a bid and then don't contact you, it's out of our control. The only thing we could do is make MFA into a full auction system like eBay and make bidders include their telephone numbers addresses etc etc - but then MFA loses it's appeal. It's no longer a simple system to assist people selling templates/domains etc. And if we did make it just like eBay, then why not just use eBay?
Also we want bidders to find the process easy. I personally think that if you post in a forum it's sometimes hard for somebody to bid. You might have to send a PM, email, IM message or forum post, which is effort. Especially if the potential bidder is not part of the forum already. I bet a lot of potential bidders don't bid because the effort of signing up to a forum is too great. So making it more like eBay kind of defeats the point of MFA.
I apologise if your bidders aren't responding, and I hope they will, but it's pretty much out of our control. If you have any suggestions you'd like to make to make it more secure while keeping it simple, then go ahead, I'd love to hear them.