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Paypal dispute issue?

Thread title: Paypal dispute issue?
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12-26-2008, 07:48 AM
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Ali22 is offline Ali22
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I have the necessary proof, emails, psds, paypal activities, that I can show them, I don't see why I won't win. We will see how it goes

12-26-2008, 07:52 AM
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The "intangible" card is saying that all goods transferred have to physical mass. PayPal will never find you in favor if they say that all goods were and are intangible.

Mrs. J, you probably have not been fought against with intangible goods, because you will surely lose.

12-26-2008, 07:57 AM
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So it has to be an actual object? That is just retarded, I gave a service, it isn't fair that I was scammed, their security obviously isn't safe if this is the case

What the scammer did was easy and surely he can do it again

12-26-2008, 04:02 PM
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Originally Posted by Sahil View Post
Mrs. J, you probably have not been fought against with intangible goods, because you will surely lose.
Actually no. 1 case was when some ******* ex-member of my forum had made a donation and charged it back after some sort of drama on the board. I won. After the "investigation" the money was returned to me

The 2nd case was when some idiot kid commissioned me to make some banners for him. I did the work - he charged back the money. Paypal found favorably for me = I won.

Jacquii.

12-26-2008, 04:20 PM
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Ah lucky you, never went the right way for me

12-26-2008, 06:31 PM
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Originally Posted by MsJacquiiC View Post
Actually no. 1 case was when some ******* ex-member of my forum had made a donation and charged it back after some sort of drama on the board. I won. After the "investigation" the money was returned to me

The 2nd case was when some idiot kid commissioned me to make some banners for him. I did the work - he charged back the money. Paypal found favorably for me = I won.

Jacquii.
How did you do it with the banners? Since it isn't physical mass as Sahil said, what proof did you show? The e-mails, the images, etc? Please let me know so I can take the same steps as you

12-26-2008, 06:39 PM
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The email - the images and chat transcripts of the ****wad bragging about the ripoff, saying "Why should I pay you when I have the files? I don't have to pay." LOL

Jacquii.

12-26-2008, 07:14 PM
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Hmmm- You may find this a bit encouraging... It's a PM conversation from between a friend and I at TAZ regarding a similar situation: She did graphics work. "Client" sent money was via paypal. Files were sent. The ******* makes a chargeback.

Eventually - paypal decided in her favor:

Originally Posted by friend
it took a long time, but paypal finally "resolved" the issue

"We have concluded our investigation of the Buyer Complaint for the
transaction detailed below.

According to the User Agreement, PayPal's Buyer Complaint Policy applies
only to the postage of goods and not to services and other intangible
goods. For that reason, we are unable to take any action regarding this
complaint. We encourage you to work directly with the buyer to resolve this
issue."

don't know why it took them so long, if that is the policy, little shizzles like blke should just be told that on lodgement of complaint and it should go no further, paypal gave me my money back

Originally Posted by PoetJC
Hey! Just wanted to follow up on the brief PM convo we'd started - That Blake dude is a fux0rwad and I hope he gets banned from TAZ for the BS he's been pulling. I have just finished posting a followup to the graphics request he made - It's not cute: http://www.theadminzone.com/forums/s...ad.php?t=53745 --- I also just wrote TAZ Admin AZH to let her know about the shizzle he's been doing. I forwared a copy to you as well

I got him to basically admit that the paypal dispute he filed against you is BS - the screenshot of the PM is at http://jpicforum.info/imagehosting/i...gns4henala.png -- It may help in the dispute. And if you need - I will happily write a statement on your behalf for your Paypal dispute. He's an abomination plain and simple. And I 41 am not happy to have ever made his acquaintance.

JAcquii.

Originally Posted by friend
just a heads-up
i made the made logo for him back in july, and he paid via paypal for it.

yesterday he lodged a paypal complaint requesting his money back claiming non-delivery of goods.

still waiting on paypal dispute resolution to see how things pan out.

(he asked me to make the ad-graphic for him this time round, and i didnt have time to make the changes he wanted, so he complained to paypal about the job from july)

-friend
Anyway... Just a little encouragement

Jacquii.

12-26-2008, 07:46 PM
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nice! =D

"According to the User Agreement, PayPal's Buyer Complaint Policy applies
only to the postage of goods and not to services and other intangible
goods. For that reason, we are unable to take any action regarding this
complaint."

^ That is good news I provided a service of intangible goods.

12-28-2008, 02:38 AM
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Originally Posted by Leo View Post
what are you guys talking about? please elaborate
Sellers of digitally delivered goods on Paypal generally have no seller protection. All one has to do is file a dispute with with their credit card (if that's how they paid) and it will 99.9% of the time be ruled in their favor and to add insult to injury, when this does occur, Paypal will charge you a $10 fee. The only real way to protect yourself from this is to send a hard copy of what you sell via certified mail so they buyer has to sign for it and also set your preferences to only accept payment from those with confirmed addresses with Paypal. Take this advice from someone who has been dealing with this crap for years and has lost more money than I care to admit because of it

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