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| Thread title: And what do you do? |
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08-11-2006, 12:31 AM
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#1
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Status: Soleil Soleil!
Join date: Nov 2005
Location: Polska
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Posts: 1,415
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 And what do you do?
...when a very large trusted registrar f's with you?
Today I tried to log-in to NameCheap and I recieved an error stating that I cannot log-in because my account was disabled until 2099.
I've sent them several e-mails, like they asked. I've sent them my phone number, I've tried calling them from their WHOIS number. No responses ... At all. I hate to say this but over the past couple days I'd probably be ready to choose GoDaddy over NameCheap.
From now on I'll try to register my domains at Moniker or NWS.
Anyway, what do I do now? Just wait? Is there any instant thing I can do, or phone number I can call?
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08-11-2006, 12:32 AM
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#2
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Status: Sin Binner
Join date: Jul 2004
Location: Yorkshire Coast - UK
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Posts: 5,911
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support@namecheap.com
I always get a prompt response in good manner. It's strange that it's happened..but it's not like there's nobody else to turn to.
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08-11-2006, 12:52 AM
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#3
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Status: Request a custom title
Join date: Jul 2005
Location:
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Posts: 1,054
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I've seen this a few times recently, most of the time it ends up just being some kind of glitch in the system.
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08-11-2006, 03:03 AM
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#4
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Status: Narassist
Join date: May 2005
Location: USA
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Posts: 4,469
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I'd like to see namecheap solve this problem quickly too. :\
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08-11-2006, 01:41 PM
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#5
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Status: Soleil Soleil!
Join date: Nov 2005
Location: Polska
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Posts: 1,415
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"We will require you send us a copy of your Identifiacation/passport and a copy of the c.c. used for verification of legal card holder." ...
What's that about?
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08-11-2006, 04:08 PM
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#6
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Status: Geek
Join date: Apr 2006
Location: Denver, CO
Expertise: Software
Software: Chrome, Notepad++
Posts: 6,894
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08-13-2006, 10:44 PM
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#7
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Status: Member
Join date: Feb 2006
Location: Omaha, NE
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Posts: 452
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They probably suspect you to have stolen a credit card...
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08-13-2006, 11:37 PM
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#8
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Status: Jakowenko.com
Join date: Jun 2005
Location: Michigan
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Posts: 2,199
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Originally Posted by rasberry
...when a very large trusted registrar f's with you?
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First off, they aren't a registrar, they are a reseller for eNom 
Anyways, they are doing what is necessary because most likely your CC was used somehow with fraud or a chargeback.
I read about a story like this at namepros, something fraud was involved in the other case.
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08-14-2006, 12:47 AM
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#9
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Status: OG
Join date: Apr 2006
Location: California
Expertise: Design, Music, Xhtml, Css
Software: Photoshop, Coda, FL Studio
Posts: 2,007
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sorry to hear that, I've always used name cheap, no problems
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08-14-2006, 10:36 AM
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#10
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Status: Sin Binner
Join date: Jul 2005
Location: Yorkshire, UK
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Posts: 3,709
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Originally Posted by KewL
sorry to hear that, I've always used name cheap, no problems
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Same. Sounds like your credit card has being involved in something.
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