Bazza said it right: The web hosting market is indeed saturated, but in my humble opinion, and because Inftek Hosting picks up so many unsatisfied "refugee" customers from fly by night web hosts, there is always room for a GOOD, HONEST, Dependable web hosting company that offers freindly, excellent support.
Good customer service and web hosting companies that actually care about the customer, are very hard to come by.
Read, study, and learn the business. Join some of the hosting forums and get familiar with the ups and downs other hosts experience, then make your decision.
Good Luck!
InfTek Hosting
http://www.inftekhosting.com