I don't know how to get Jive verified, as I'm only familiar with vBulletin. Pretty much this is just a program I found on my computer with my previous company, that I purchased to learn and understand the formalities of how JIVE works, but it is quite a challenge..

Support, is down to 0.00%, although you can buy support from JIVE, which is indeed cheap, and thats via the phone, email, support tickets.