1. How can we get to the top of Google?



From a consultants point of view this is a good question. I know some clients are not web savy. I am always glad when they have a sense that the design process CAN matter in search engine placement and such.

Designers may not (at least _as designers) be the right people to ask ...But it does not seem "stupid". They may have no idea how much is involved EITHER in time or , well alternatively money.



3. I don't know how I want it to look, but i'll know it when I see it.

This is not stupid..It's inconsiderate and annoying. Clients neeed to be educated as to different looks and possibilities. They will get a better product if they get a sens of what matters BEFORE contacting a designer. The fact is they often do not have a clue.

I find it is better for folks to work with a consultant who takes the time to educate them and help them get clear on the project and serve as a go between for getting website they want.

4. Will people in America be able to view my site?

Here again "stupid" is not the term I would use. Perhaps really unconscious of the fact the the United States dominates and controls the internet....(in addition to dominating many other "places")


9. This is 6 weeks late, can I have a discount?

Heh This is not stupid unless the CLIENT caused the delay....it means they are clueless about the design process and the realities of your life and time. I have been pleased when sites get done on time. I do not expect it because it happens so rarely.

When it goes to 6 months or a year ...unless they agreed and you did MUCH more than you said originally (with the client understanding this) This seems reasonable.

Clients are Clients and have a right to expect timely delivery or you should have to eat some of the cost

11. We want a site that plays DVD quality video, but we don't want to use video streaming and it must load instantly.


This is technical issue most clients do not know about. This is an education isssue again. Either a designer should expect to teach the client how these things work (to the degree necessary for their project) or send any client who wants a more complicated site to work with a consultant whose job is to do just that.

From the other end...When I approach a designer to do a site for a client in some field which is not common...or to create a design based on a certain mythology *I expect* that the designer may not know. I have seen some pretty funny stuff come from designers interpretations of what client would want or like. That is OK ..that is not the designers job. If the client knew how streaming video worked and all they might not be..well your client


12. Can you incorporate photographs of our clients into the designs? (Of course, but not when they're 20gb BMP files!)

Again see above


16. What does the delete button do?

Now that one I will go with...heh

20. Can you put our entire site into Comic Sans? It's our company font.

So a good plan would be to let them know upfront the sort of changes you can make easily and those you can't


21. Why doesn't our site show up in French when I view the site from France?

Wouldn't that be so Cool. They do it on Star Trek

22. How much will you do for free?

A good retort is..it depends ..how much will you do for free

24. Why can't you build a site in a weekend? My son managed it.

Answer: GREAT I will employ him and let him do your site. May I see his work...Let's compare