Originally Posted by Nica I find it interesting how you're always in Jako's business Gareth... I don't mean that in a mean way since you know I'm cool with you, just something I've noticed.

Well when a competitor does something to deceive their customers, it's only right that they are found out. I merely highlighted the points Robson made.

Originally Posted by Jako if I win the SLA complain you will either be able to get a full refund, or a free month.

Does that mean if you don't win, your customers don't get a free month?