Well - you should state that you supplied the psd file for the job you were hired to do - Let PayPal know you performed the service in question and send them the psd file of the work you did - Also - if you have any chat transcripts or email correspondences... Those should help as well... I've found -- especially if you have a valid track record with paypal for having performed such online services before -- that they will look more favorable towards you, especially if you have money flowing through your paypal account.
Good luck.
Jacquii.
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