Originally Posted by Jaysgirl I'm with village idiot. If it has anything to do with Dell, even remotely, I wont go near it.

I don't know what the standard Dell support is like, but the support on the XPS line is 2nd to none. Almost always instant replies, and when I accidently screwed up the headphone jack last year I phoned up, and they replaced it all about 20 hours later by coming to my house. Best service I have ever experienced.