Actually they do make life a litle easier for us webhosts. For example, I sell reseller accounts and as such I always get ppl asking me how to register personalized nameservers...each time I would have to sit and explain the process. I subsequently bought a set of flash tutorials from http://cheapdemos.com, now each time they ask that question, I just point them to the demos. Simple as that. I think they are an excellent idea.

Im curious though as to why you think they are so annoying Robson?