I think that ultimately there is a limit to the old adage "the customer is always right" you have to explain to him that this is not a productive way to work and that by taking up 2 hours of your time daily he is actually taking up 2 hours of his own time and pushing his delivery date back. If he still insists, then you must tell him that you are going to be charging per hour for phone calls. Once he knows it is going to cost more, this should slow him down. Always seems the cheap clients want the most...
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