It has been brought to my attention by Bennett, that there are a number of persistent "scammers" in the marketplace, who are continuing to scam further members because people with complaints over their services are not giving negative iTrader feedback - and therefore not letting other people know they are dealing with a dubious supplier.

Bennett has advised he is currently dealing with 3 such complaints, yet the people who have got the complaints still have not given these scammers negative feedback.

I would urge anyone who has had a current of past complaint to use the iTrader system to give some negative feedback and include the URL to the initial thread for the work that resulted in the complaint, which full details of the issues you have had.

From now on the staff will not deal with marketplace complaints unless the user has properly used the iTrader system to provide these details. It is there to help all members and weed out dubious suppliers - so please make sure you use it to provide both positive and negative feedback.

I would also point out the obvious here in that you should always check the previous history with anyone you deal with - we will have very little sympathy with anyone who contacts us with a complaint when they have dealt with a supplier that has a clearly visible history of dubious behaviour.